Return Policy

Last Updated: 03-Oct-2023

At yRush, our primary goal is to provide you with an exceptional queueless shopping experience. We understand that there may be circumstances where you need to make a return. Please review our return policy below for guidance on our return process.

1. Return Eligibility

We do not accept returns for products purchased using our queueless shopping app. As we do not ship physical products, returns are not applicable to our service.

2. Store Return Policies

Any concerns or issues with products purchased while using our queueless shopping app should be addressed directly with the store where the purchase was made. Each partner store may have its own return and refund policies, which customers must adhere to.

3. Exception Handling

While we do not have a formal return policy, we understand that there may be exceptional situations where a return aligns with the store's policy, and you encounter difficulties. In such cases, please contact us at support@yrush.in, and we will do our best to assist you in resolving the issue or direct you to the appropriate store contact.

4. Contacting the Store

If you have any questions or need assistance with a return, please contact the specific store where your purchase was made. Their contact information can typically be found on your receipt or on their official website.

5. Cancellations

In the event that you wish to cancel an order placed through our queueless shopping app, we recommend contacting the store as soon as possible to inquire about their cancellation policy. Store-specific cancellation policies may apply.

6. Contact Information

If you have general questions about our return policy or need assistance with using our queueless shopping app, please do not hesitate to contact us at:

support@yrush.in

7. Changes to this Policy

yRush reserves the right to update and modify this return policy at any time. Any changes will be posted on our website, and the date of the latest revision will be indicated at the top of this policy.

By using our queueless shopping app, you acknowledge and agree to the terms and conditions outlined in this return policy.

Thank you for choosing yRush for a seamless shopping experience!